|
Testimonials
My goal is to help you reach your goals and to give you
amazing customer service. You are the only reason I am here and I understand
that to stay in business, I must treat each customer like a personal friend.
Below are some of the responses I have received that have motivated me to keep
working hard for you! I hope you will e-mail me with your comments.
Here are just a few of the letters and great e-mails I have received!
Dear April Yin,
We can not express our gratitude to you for helping us find our first home.
You made the entire home buying experience a smooth process in this heated
bay area housing market.
You were very patient with us and took each of our questions and concerns
very SERIOUSLY, however silly they sounded! Furthemore, you took time to do
the research. We were amazed to see emails from you at midnight. You were
always reacheable and returned each of our calls promptly.
We really felt that you were working very hard for us. Moreover, we were
reassured by your actions that our money was in good hands.
On one of our offers, we recall you spent hours preparing the offer letter,
analyzing the comparables, and helping us decide the offer price. You shocked
us next day when you advised us to reduce the offer price due to fewer total
offers on the house.
In this over-heated housing market, any other agent would have presented the
offer with the higher price so as to be done with the deal and get their commission.
But you are very different. You displayed your honesty and integrity by not doing so.
Before working with you, we thought the agent's job was only to fill the paper work.
You proved us wrong.
You found us a house which was in "move-in" condition. Even though the offer was accepted
"AS-IS", the "fighter" in you successfully got us the Section II repair costs from seller.
Furthermore, during the final walk-through, when you noticed the slight damage in the kitchen
floor due to sellers neglect, you took it seriously and got the sellers to credit the repair
costs.
April, we can not tell you how much we appreciate the guidance and assistence you provided.
We were impressed by your PROFESSIONALISM and hardwork, and were moved by the honesty
and integrity you exhibited. Your level-headed negotiating skills are truely remarkable.
Thank you very much for all your hardwork. You are welcome at our new home any day.
Feel free to give our names and phone number as a reference to anyone. We will be very
pleased to talk about you.
We wish you the very best.
- Thanks & Regards, Princy & Manu Thomas, Fremont, CA Jun'05
I have been referring my customers to April for their real estate needs. They have always been presented with a courteous and respectful sytle along with great professionalism. My customers also have given me nothing but positive feedback regarding April. I will continue to work with her on a regular basis.
- Sharon Tokubo, Newark, CA
“I cannot express enough of my gratitude for April’s help in finding me a
new and warm home.
After looking at several hundred homes in the bay area and even entertaining purchasing new homes, we finally found one that is a balance of what I was looking for - value, location, my tastes, and maintenance.
I had almost given up hope in finding a home by year’s end, but with April’s help, my dream of a home materialized. The home is in a very, very good location, had good layout, and was ready to move in with little modifications. Without her, I would not have found one.
Her integrity, experience, professionalism, and keen eye to value and details really made my home hunting a memorable experience. Each time we looked at homes together, I learned from her new things here and there to better make an informed decision. And it finally paid off.
If a new home is what one’s looking for, I would definitely recommend April as the agent to
choose. She works very hard and smart on one’s behalf. This was particularly the case when I was very busy and occupied already with work and other things. She made the process easier, less complicated, and more manageable.
In this market of many real estate agents, April Yin certainly stands out among her peers.”
- Ren Bitonio, Honolulu, HI
"April was our agent when we purchased our flat in Newark, and since
she made that experience a very professional and pleasant one,
we couldn't think of anyone else as our first choice to be our agent
when it came to selling the property. If anything else we were even
more impressed at the level of detail and personal attention that
resulted in a quick sale at a price higher than we would
have settled for."
Mauro & Nina DePalma, San Diego, CA
Dear April
Nowadays house hunting in Bay Area is like at a war if not a hunting game. It requires resource, tactics, information, quickness and determination. It needs a good commander. I am not sure whether you are a good commander because you always make me feel like I am the one. At least, I know that we are so lucky to have you side by side in this “war”.
I still remember vividly the first meeting with you. After so many years’ experience of working with all kinds of people, I knew immediately that you are really an effective and responsive person that I can rely on. What I did not know that time was that you are also such a warm, tender and caring person that people would like to hang with.
Your alert and great sense on the surfacing of new scarce and valuable commodity on the market is always responded at the first possible early moment, which let us to have sufficient time to look around the property and to do background checking. Your understanding of what we really need makes us optimize the value of our funds and get the best results. All of these have made this run of house purchasing so pleasant and so profitable.
Besides saying a big “THANK” to you, I would also like to let you know that after closing the deal, I have slept very well and my life resumed to its ordinary tempo, and I become normal again.
Cheers, Kuo-Yen Wei, Ph.D, Saratoga, CA Professor of Geosciences, National Taiwan University
Dear April,
Thank you for helping me to buy the condo in Santa Clara which was the first home that I owned in California.
Later you recommended a condominium in Sunnyvale and acted as my agent for that purchase too
as well as helping me sell the original home in Santa Clara. Your attention to detail impressed me
as well as your professional attitude.
I have recommended you to friends who have also made use of your services and reported their complete satisfaction. So when it comes time for me to buy or sell another property I won't hesitate to call upon you again. I will also continue to recommend you to others.
Sincerely, Brian Lowen, Sunnyvale, California
Dear April,
The reason for this letter is to not only thank you for the help and advice in purchasing our home but to let you know that we are very happy with the process of buying our home in Silicon Valley and moving. We are more than satisfied; we are ecstatic.
April, we would like you to feel comfortable in using our name as a reference in the future. We will highly recommend you to anyone we know. Any time please feel free to use our name, address and phone number. Should a person want to know about April Yin and her pledge of satisfaction, please have them contact us. We will highly recommend you for their real estate needs.
Sincerely, Ya-Hui and Eric Lee, West San Jose, CA
Dear Sir,
Please allow me to congratulate you for having a high caliber, professional, and wonderful agent as Ms. April Yin.
We know Ms. Yin through our friend Sharon who works in our bank. In the initial meeting with Ms. Yin, we indicated our intention and interest of purchasing a home near by Lynbrook High School. Ms. Yin took it very serious and worked very hard to prepared lots of materials and information for us including several choices of home for sale in the area that we are interested in.
After seeing a couple house on Miller Avenue, which they are pretty good already. But we like to have a home that is not by a busy street with a cost that is more manageable than what she showed us. Immediately, with her being care and patience, she came up with a beauitiful home within only a couple days. We must say we were quite presently surprised by her fast response. From then on, she took care of all the details for us such as checking the working status of appliances and so forth. Naturally, with her great help, we got what we want, which is not just a home; it is a beautiful home plus happiness.
Well, our story does not end there. We need to sell our old house, too. As it turned out, Ms. Yin also took care of many tedious things as finding good services venders for us to clean the house, to deal with termite problems and many things like that. We know we can fully trust her. And of course once again we are right, Ms. Yin have got the deal closed, leaving us worry free!
We are not in the real estate business, but if we were, we most definitely would want to be colleague so that we could learn more from her. We envy you for you are lucky to have her working with you.
Sincerely, Ben and Anna Liu, West San Jose, CA
Dear Sirs,
This letter is to recommend our agent, April Yin, also recommended by our friend Jack, for her competitiveness, accountability, availability, great personality and her professional expertise to assist us to get our first home at Fremont for a great price.
Competitiveness
We had to admit that fighting 12 offers for our house was not easy especially she honestly assisted us from make an offer, counter offer and to the final decision.
Accountability and availability
April always disclosed detailed information ahead of time of each process during those past two months and we felt secure to trust her judgments and whenever we encounter difficulties or troubles in the process, when would solve it for us right away with an even better result.
Great personality
She is always cheerful, quick, precise and upbeat, yet clam, sweet and kind. The great thing about her is that she always has a smile on her face and always demonstrates her professional expertise with great personal taste and personality.
Professional expertise
Whenever we call her, she is there or she will call back right away. She always teaches us how to get the best deal, how to get the right information and right person to do the task and I actually think about being an agent like her now. We really like the inspector she recommended. She has great managerial style when the coordinates between three or four parties and she is consistent with her performance.
We just love her since she is like our bigger sister and she claimed taking care of us like taking care of her own children even though we see her possessing a young heart. So we have actually recommended her to our friends who are about to buy a house too.
We will count on her for our future purchase as well and we really feel honor of to recommend her to you about our great home-buying experience with her.
Sincerely, Ray and Debbie Chao, Fremont, CA
|
 |
|